As someone who travels a lot, and has been VERY lucky when it comes to a lack of lost luggage and damaged goods, I can’t quite relate to this video. But I love it nonetheless. My hubby, who is asking for a mention, showed this to me yesterday and we found it very humorous. We don’t get to see much US news over here, so I don’t know how widely this has been played. Perhaps you have all seen it. But if you haven’t, it’s worth four minutes and thirty-six seconds of your time. I laughed and laughed and know I will have a smile on my face all day. That’s good info to pass along, right?
P.S. We must have watched this a few too many times…my six year old can now sing along 
Ha ha! I loved that video and hadn’t seen it before. Too funny!
This YouTube video was made by a Canadian band – from Halifax, Nova Scotia, to be specific. The band member whose guitar was damaged by United baggage handlers got no satisfaction from the airline, and told them he planned to write a trilogy of songs about his bad experience. Since the video hit YouTube, and started getting a gazillion hits, apparently United has tried to contact him. So far, he’s not taking their calls
Just thought a little background about the Canadian connection would be interesting.
Love your blog.